Biblio
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"Rapidly Deploying Grammar-Based Speech Applications with Active Learning and Back-off Grammars",
Proceedings of the 9th SIGdial Workshop on Discourse and Dialogue, Columbus, Ohio, Association for Computational Linguistics, pp. 64–67, June, 2008.
"Toward Evaluation that Leads to Best Practices: Reconciling Dialog Evaluation in Research and Industry",
Proceedings of the Workshop on Bridging the Gap: Academic and Industrial Research in Dialog Technologies, Rochester, NY, Association for Computational Linguistics, pp. 40–47, April, 2007.
"Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models",
HLT-NAACL 2004: Main Proceedings, Boston, Massachusetts, USA, Association for Computational Linguistics, pp. 41–48, May 2 - May 7, 2004.